1.Introduction
Welcome to Epona’s Horses, a Saudi-based institution specializing in premium horse products. Below you will find the terms, conditions, and policies that govern the use of our website and services.
2. Company Legal Information
- Business Name: Epona’s Horses
- Commercial Registration (CR): 7049749661
- VAT Registration Number: 3129509562
- Official Website: www.eponashorses.net.
3. Trademark & Intellectual Property
- All rights to the Epona’s Horses name and logo are reserved.
- Copying, imitation, or unauthorized use of our brand or logo is strictly prohibited and will result in serious legal action and fines.
4. Returns and Exchanges
- We accept returns and exchanges.
For detailed information, please refer to our Returns & Exchange Policy section (include internal link if available).
5. Security & Customer Information
- Epona’s Horses will never request your bank account details or sensitive personal information.
- We are solely dedicated to the sale of horse-related products and maintain strict data privacy practices.
6. Customer Support & Communication
For any suggestions, inquiries, or complaints, please reach out via our Contact Us page (include internal link if available).
Our team is committed to responding as quickly as possible.
7. Force Majeure
In the event of unforeseen circumstances that affect product availability or delivery, customers will be immediately notified.
8. Authorized Sales Channels
- Epona’s Horses products are sold exclusively through our official website: eponashorses.net.
- Any other website claiming to sell our products is not authorized and may be subject to legal action.
9. Events & Public Appearances
- When we participate in events or collaborate with physical stores, announcements will be made exclusively on our official website in advance.
- For future event collaborations or participation inquiries, please contact us directly.
10. Customized Products
- We offer customized saddle pads, products, and logo placements.
- Please note: the Epona’s Horses logo will always be included on customized items.
- We do not allow or accept disrespectful or offensive customizations directed toward any individual, group, or country.
11. Respect & Conduct Policy
Any offensive behavior, disrespectful communication, or abusive comments toward the Epona’s Horses team will not be tolerated. Legal actions and fines will be applied against such behavior.